On Thursday, April 3rd, the ranger working at Phantom responded to calls for assistance from the Phantom Ranch staff, who were dealing with a drunken wrangler at the ranch canteen who was being both verbally and physically abusive. The ranger used her taser to subdue the man and take him into custody. Providing her with backup proved a challenge. Phantom is 5,000 feet below the canyon rim and accessible only by foot, mule or helicopter. Since it was almost dark, the park helicopter could not respond. Lack of moonlight also meant that a Department of Public Safety helicopter equipped with night vision goggles was also unable to fly. Two rangers therefore had to hike down the seven-and-a-half-mile long trail to support the ranger during the wrangler’s overnight custody. While waiting the two hours for backup to arrive and still managing the belligerent wrangler, the ranger also had to take care of a 14-year-old girl who had suffered second and third degree burns at the Phantom campground. The burned girl and the wrangler were flown out on the first two park helicopter flights the next morning.